Overview — What a Trezor® Hardware Wallet Does
The Trezor® Hardware Wallet is a purpose-built device that stores your private keys offline and signs transactions in a secure, tamper-resistant environment. Compared to hot wallets, a Trezor® device dramatically reduces exposure to phishing, malware, and online theft because the cryptographic keys never leave the hardware. It’s an excellent choice for anyone who needs reliability and peace of mind for long-term crypto storage.
Start safely at trezor.io/start
Always begin setup at the official onboarding page: trezor.io/start. That hub points to the correct Trezor® Suite App installers and official documentation. During first-run you will create a PIN and record a 12–24 word recovery seed — the seed is your master backup and must be stored offline.
Trezor® Suite & Trezor® Bridge
The Trezor® Suite is the desktop/web application used to manage accounts, sign transactions, and perform firmware updates. Use the Trezor® Suite Download link on the official site to get the correct build for your OS. If your browser cannot detect the device, installing Trezor® Bridge (official Trezor® Bridge Download) often resolves USB or browser communication issues.
Troubleshooting login & connection problems
Searches like “Trezor Login not working”, “Unable to login Trezor”, or “Error Connecting Trezor Account” are common. Follow this prioritized checklist:
- Confirm the device is unlocked and the PIN entered correctly.
- Swap USB cable and port — faulty cables cause most detection issues.
- Update or reinstall Trezor® Suite and, if needed, Trezor® Bridge; restart your machine.
- Disable browser extensions and antivirus temporarily — they can block USB access.
- Clear browser cache for web Suite sessions and ensure your browser is up to date.
Account recovery & 2FA considerations
If your device is lost or damaged, restore your wallet using the recovery seed on a new Trezor® or compatible wallet — that seed is the single point of recovery. There is no built-in “Trezor® 2fa reset” that bypasses the seed; two-factor resets depend on the external services where 2FA is configured. Always verify invoices and requests; never enter your recovery seed online.
When to contact the Trezor® Help Center
If the steps above do not resolve your issue — persistent firmware errors, repeated disconnects, or hardware failures — contact the Trezor® Help Center. Provide device model and Suite logs for diagnostics, but never share the recovery seed or PIN with anyone, including support staff.